Frequently Asked Questions (FAQ)

All of The Biggs Kids Nursery locations are not open to the public for shopping or tours.
We grow seasonal Tomatoes, Vegetables, Herbs, Fruits, Flowers & Succulents. We grow ALL plants from seed and propagation under grow lights in our climate controlled greenhouses (Palm Coast, Alafaya, Pine Hills, Florida) using quality soil, worm casting, bone/fish meal as additional fertilizer and LOVE ūüôā .
Here is the link to our Return Policy.
No, we currently do not ship our plants. They are available for Local Pickup and/or Delivery to the Palm Coast and Pine Hills (Orlando), Florida area. Coming soon for Local Pickup at our Alafaya (East Orlando) location *8-22-2023*
Orders made Thursday thru Sunday are Available for Monday Local Pickup. Orders made Monday thru Wednesday are Available for Thursday Local Pickup. More info on Local Pickup click here.
Tuesdays and Fridays are the weekly delivery days. We deliver to the Palm Coast, Florida area and also a large area from Pine Hills (West Orlando) to Alafaya (East Orlando), Florida. Delivery costs are $10 per order and Free Delivery is applied for orders over $100 and certain subscription packages. Free Delivery also for “W” section residents in Palm Coast and Silver Ridge Community residents in Pine Hills. For more info check out our Delivery Policy here.

Of course, you can! Keep in mind, that once you cancel your subscription, you will have to contact us to reactivate it.

Microgreens Related

This is by far, one of the most frequently asked questions we receive. The short answer is, it’s not mold. Those are called micro root hairs, a normal horticultural phenomenon with hydroponic microgreens. The plants use these microscopic hairs to wick up moisture to feed itself. With proper care, your microgreens should not develop mold or rot. If mold does appear it will usually appear as a small ball of fuzz higher and closer to the leaves of the microgreens. Rot is usually brown and slimy. Yuck!

If you’re unsure about your microgreens, just snap a picture and email it to us at support@thebiggskids.com
No, all Home Subscriptions and Commercial Client orders will be delivery only.
For customers that order our LIVE microgreens we recommend cutting your microgreens with a sharp scissor¬†roughly 3/8″ above the pad or just above the micro root hairs (white fuzzy stuff). This reduces waste¬†so you get the most out of your microgreens order. There¬†are plenty of nutrients in those stems. So don’t just¬†eat the¬†leaves of¬†your microgreens!
1.) If your order contains only microgreens from our “In-Stock Microgreens” section, they will be delivered within 3 – 5 business days. Our delivery days are on Tuesday and Friday.¬† You’ll receive a delivery confirmation once they’re all packed up and ready to go. To check if your location is within our delivery area please enter your Zip Code at any Product page and/or The Cart & Checkout pages.

2.) If your order contains microgreens from our “Grown-to-Order” section, we will begin seeding your microgreens on Saturday which is our main seeding day. Yes, we’re growing microgreens just for you! This ensures that you always receive the freshest microgreens with every order. After your seeds are sowed, we’ll reach out to you by email with an estimated delivery date. Believe us, it’s worth the wait!

3.) If you placed an order that contains a combination of In-Stock and Grown-to-Order microgreens, we will deliver your items once your Grown-to-Order microgreens are ready. This usually takes 10-14 days after you place your order. If you would like your In-Stock microgreens delivered immediately, please reach out to us and we’ll do our best to accommodate you.

4.) If you’re a commercial client, please call us for lead times and delivery dates for large orders. Thanks!
Absolutely! If you research the health benefits of microgreens, you’ll find a plethora of studies that show how powerful these little greens are. Think about it. These are just the small version of the larger plant but with up to 40x more nutrients! So¬†whenever you read about the health benefits of other vegetables, it applies to microgreens as well! Please keep in mind, these are not our claims and we don’t, in any way, say that these are miracle greens that can¬†cure everything. We use widely available scientific studies to make our own assumptions based on the facts. We highly recommend you do your own research before making a purchase so you fully understand what microgreens are.
According to the USDA (United States Agriculture Department), it is recommended that all produce should be rinsed before consumption. Our microgreens are grown in a sterile environment, so we feel rinsing is not mandatory.¬†But if you feel more comfortable rinsing your microgreens before consumption, please do so. Just make sure to give them a very quick rinse with filtered water. Try not to soak your microgreens when washing them. Keep in mind that our microgreens are grown in purified water. So, if you do not have filtered water in your home, you will be introducing chlorine and other toxic chemicals to your microgreens before consumption. You don’t want that!
No. You cannot cook your microgreens. Since these little greens are still in their infancy, if you subject them to high heat, they will quickly break down and lose all of their nutrients. Therefore, we recommend adding them to your dish once it’s ready to be served. If you’re having hot soup, drop your microgreens in right before you’re about to eat. This is ok. It will still retain all of their nutrients because it’s not actually being cooked.
We are not certified organic growers. Our growing method is considered organic because we don’t use any fertilizers, pesticides or soil that might be contaminated. Plus we only use Non-GMO seeds and¬†filtered water. So technically, it is organic growing,¬†BUT¬†not every seed we purchase is organic. Some of the seed varieties are not available¬†as organic. We try our best to only purchase organic seeds but even if they are not organic, rest knowing that they are all Non-GMO seeds grown in an organic way! So it’s as close to organic as you can possibly get.
Yes. We actually recommend dehydrating microgreens if you have some left over and they look like they’re about to spoil. Smoothies with an added spoonful of microgreens powder can really pack a healthy punch!
Yes, you can freeze microgreens, but it is not recommended. When you freeze any plants or vegetables, they can lose 40% to 60% of their nutrients! Therefore, we highly recommend dehydrating your microgreens instead. Dehydrating results in a nutrient loss of only 3-5% and retains flavors better than canning or freezing. You can use the dehydrated microgreens in smoothies or sprinkle on your food for an extra kick of flavor and nutrients.